Shipping policy

At DROP, every order is made especially for you. Because our products are created on demand, please allow time for your order to be processed, produced, and shipped.

PROCESSING & PRODUCTION

Orders are typically processed within 24-48 hours before being shipped.

Once your order has been dispatched, you’ll receive a confirmation email with tracking information so you can follow your DROP from start to finish.

SHIPPING TIMES

Estimated delivery times vary depending on your location:

UK: (Express) 1–3 business days
Europe: [X–X business days]
International: [X–X business days]

Please note that delivery times are estimates and may vary due to postal delays, customs, or circumstances outside of our control.

TRACKING YOUR ORDER

Once your order has shipped, you’ll receive a tracking link via email. Please allow up to 48 hours for tracking information to update.

SHIPPING ADDRESS

Please make sure your delivery details are correct at checkout. DROP cannot be held responsible for orders sent to an incorrect address provided by the customer.

If you need to update your address, please contact us as soon as possible. We’ll do our best to help, but changes cannot be guaranteed once your order has entered production.